Shipping policy
At Brameria, we know that once you've ordered your new bag, the wait can feel like the longest part. That's why we've built a shipping process that's fast, reliable, and completely free for every UK order, with no minimum spend and no surprises.
Where We Ship
We currently ship exclusively within the United Kingdom. We don't yet offer international shipping, but we're always working on expanding, so check back for updates.
Order Cutoff Time
Orders placed before 3:00 PM GMT on a business day are processed the same day. Orders placed after this time, or on weekends and public holidays, will begin processing on the next business day.
Processing Time
Every bag is carefully checked and packed before it leaves our warehouse. Please allow 1–2 business days for your order to be processed, Monday to Friday.
Delivery Times
| Stage | Estimated Time |
|---|---|
| Order Processing | 1–2 business days |
| Transit Time | 3–5 business days |
| Total Delivery Estimate | 4–7 business days |
Delivery times are estimates and may vary slightly during busy periods, such as sales events or public holidays.
Our Courier Partners
We work with trusted UK couriers, including Royal Mail, DPD, and Evri, so your order reaches you safely and on time.
Shipping Costs
All orders shipped within the United Kingdom qualify for free standard shipping.No minimum order value required.
Tracking Your Order
As soon as your bag is on its way, we'll send you a shipping confirmation email with a tracking number, usually within 24 hours of dispatch. You can follow your parcel's journey right up to your doorstep.
Delivery Issues
If your order is delayed, missing, or arrives looking worse for wear, please get in touch with our customer service team as soon as possible. We'll investigate with the courier and make it right, whether that means a replacement, a refund, or simply tracking down your parcel.
Contact Information
Store Name: Brameria
Phone: +44 208 0500067
Email: info@Brameria.com
Address: 50 Reynard Way, Brentford, TW8 9GD, United Kingdom
Opening Hours: Monday – Friday, 9 AM–6 PM
Time Zone: (GMT+00:00) London