Pyament policy
At Brameria, we want your checkout experience to be as smooth and secure as the bags we craft. This Payment Policy explains the payment methods we accept, how charges are processed, and what to do if you run into any payment issues.
Accepted Payment Methods
We accept the following payment methods on our website:
- Visa
- Mastercard
- Maestro
- Discover
- American Express
All payments are processed securely at checkout. We do not store your full card details on our servers — payment information is handled directly through our encrypted payment gateway providers.
Currency
All prices displayed on our website are listed in British Pounds (£ GBP). If you are shopping from outside the United Kingdom, your bank or card provider may apply currency conversion and their own exchange rate at the time of purchase.
When You're Charged
Payment is charged in full at the time you place your order. Once payment is confirmed, you'll receive an order confirmation email with your order details and estimated delivery timeline.
Payment Security
Your security matters to us. All transactions on our website are encrypted using industry-standard SSL technology, and our checkout is fully PCI-DSS compliant through our payment processors. We never ask for your card details via email or phone.
Failed or Declined Payments
If your payment doesn't go through, please check that your card details, billing address, and available balance are correct, then try again. If the issue continues, we recommend contacting your bank or card provider, or trying an alternative payment method listed above.
Order Cancellations Due to Payment Issues
If a payment cannot be verified or is flagged as fraudulent by our payment processor, we reserve the right to cancel the order. In such cases, we will notify you by email and any funds already deducted will be refunded in full.
Promo Codes and Discounts
Discount codes must be applied at checkout before payment is completed. Codes cannot be applied retroactively to orders that have already been placed.
Contact Information
Store Name: Brameria
Phone: +44 208 0500067
Email: info@Brameria.co.uk
Address: 50 Reynard Way, Brentford, TW8 9GD, United Kingdom
Opening Hours: Monday – Friday, 9 AM–6 PM
Time Zone: (GMT+00:00) London