Privacy Policy

Last Updated: 19/03/2026

This Privacy Policy explains how Brameria (“we”, “us”, or “our”) collects, uses, stores, and shares your personal information when you visit or use our website brameria.co.uk (the “Site”), make a purchase, interact with us, or otherwise use our services (collectively, the “Services”).

In this Privacy Policy, “you” refers to any visitor, customer, or individual whose personal information we collect through the Services.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or operational needs. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. Your continued use of the Services after changes are posted constitutes acceptance of the updated policy.

How We Collect and Use Personal Information

We collect personal information to provide, operate, and improve our Services, fulfill orders, communicate with customers, comply with legal obligations, and protect our business and users.

The type of information we collect depends on how you interact with our Site.

Personal Information We Collect

Information You Provide Directly

When you interact with our Services, you may provide us with personal information, including:

  • Contact Information: Name, email address, phone number, billing and shipping address

  • Order Information: Order details, payment confirmation, shipping details

  • Account Information: Username, password, and other account-related security details

  • Customer Support Information: Information you provide when contacting us via email or support channels

Providing certain information may be required to access specific features of the Site. Choosing not to provide this information may limit your ability to use some Services.

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and usage, including:

  • IP address

  • Browser type and device information

  • Pages viewed and interaction data

  • Referring URLs and session activity

This data is collected using cookies and similar technologies (“Cookies”) to improve site functionality and performance.

Information from Third Parties

We may receive personal information from trusted third parties, including:

  • Shopify, which hosts our online store

  • Payment processors, who securely process payment details

  • Marketing and analytics providers, who help us improve advertising and performance

All third-party information is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your information for the following purposes:

Providing Our Services

  • Processing orders and payments

  • Shipping products and managing returns or exchanges

  • Managing customer accounts

  • Sending order confirmations and service-related communications

Marketing & Advertising

  • Sending promotional emails (you may opt out at any time)

  • Showing relevant advertisements on our Site and third-party platforms

Where required by law, marketing activities are conducted based on your consent or our legitimate business interests under applicable data protection laws.

Security & Fraud Prevention

  • Detecting suspicious or fraudulent activity

  • Protecting accounts, transactions, and Site security

Customer Support & Service Improvement

  • Responding to inquiries

  • Improving website functionality and customer experience

Cookies & Tracking Technologies

We use Cookies to operate and improve our Site, remember preferences, analyze performance, and personalize content.

You can manage or disable Cookies through your browser settings. Please note that disabling Cookies may affect Site functionality.

For more information about Shopify-related cookies, visit Shopify’s cookie policy.

We recognize Global Privacy Control (GPC) signals where required by applicable law.

How We Share Personal Information

We may share personal information in the following circumstances:

  • With service providers (payment processors, shipping partners, IT services)

  • With marketing and analytics partners

  • With affiliates or within our corporate group

  • To comply with legal obligations or protect legal rights

  • In connection with a business transaction such as a merger or restructuring

We do not sell personal information in exchange for money.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. Please review their privacy policies separately.

Children’s Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

Data Security & Retention

We implement appropriate technical and organizational measures to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill legal, contractual, and operational obligations.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent

  • Request data portability

  • Opt out of marketing communications

To exercise your rights, contact us using the details below. We may need to verify your identity before processing your request.

International Data Transfers

Your personal information may be processed outside your country of residence. Where required, we use approved safeguards such as Standard Contractual Clauses to protect international data transfers.

Contact Us

Website Name: Brameria
Legal Company Name: REZIVY TTS LTD
Address: 166c Westbourne Park Road, London, London, United Kingdom, W11 1BT
E-Mail: info@brameria.co.uk
Contact Us: Here
Phone: +44 7476 972770

Customer Service Opening Hours:

Monday – Friday: 9:00 AM – 5:00 PM
Saturday and Sunday: Closed
Time Zone: GMT
🕒 Response Time: Within 24 hours (Monday–Friday